ALL BLOG CONTENT IS FOR INFORMATIONAL PURPOSES ONLY. ANY REFERENCE TO OR MENTION OF INDIVIDUAL STOCKS, INDEXES, OR OTHER SECURITIES ARE NOT RECOMMENDATIONS AND ARE SPECIFICALLY NOT REFERENCED AS PAST RECOMMENDATIONS OF PATTON WEALTH ADVISORS. ALL GRAPHS, CHARTS, AND TABLES ARE PROVIDED FOR ILLUSTRATION PURPOSES ONLY. EXPRESSIONS OF OPINION ARE ALSO NOT RECOMMENDATIONS AND ARE SUBJECT TO CHANGE WITHOUT NOTICE IN REACTION TO SHIFTING MARKET, ECONOMIC, OR POLITICAL CONDITIONS. IT IS COMMON FOR US TO USE A FUND AS A PROXY FOR AN INDEX OR ASSET CLASS. FOR MORE DETAILS SEE OUR FULL DISCLOSURE HERE.
COVID-19 has had virtually no impact on the operations of our company.
Our business model is a virtual one by design. We have outsourced the vast majority of functions to numerous service providers as discussed below. We do have traditional office space available to work from at anytime but Stacey and I both work from our home offices. Fortunately separate home offices? Therefore, the shelter-in-place order for our community has no impact on our normal working conditions.
Key Service Providers
Our three Customer Service Team members are in India. They are full time and only do work for our company. They typically work in a larger office environment that provides HR, IT, and other necessary support. All three Team members today are working from their homes transitioning with no impact on their ability to provide continuous service.
Rakyan Infotech has provided programming and operational services to Patton for more than 17 years. Rajesh Rakyan, the company’s founder, does all of the programming for our internal custom back-office information system as well as the back-end of our website (all of the data management for our online client statements and more). His team performs an array of operational and administrative functions as well as quality control for our Customer Service Team. Rajesh and his team are working from their homes and have provided uninterrupted service.
Other service providers perform daily reconciliation of our client account data, maintain and support our cloud-based information technology systems, receive and scan U.S. mail, perform website design, handle tax, audit, and accounting services, and more.
The markets have, of course, been extremely volatile. We have seen a bit of very welcome relief this week but this certainly does not mean this is behind us. As always, I am monitoring the markets closely and evaluating the impact it is having on our various investment strategies. Although the losses are miserably painful I am relatively pleased with how Super-Diversification and our Flex Strategy are weathering the storm. I’ll be sharing more on this in coming communications.
We are continuously monitoring the pandemic, considering its expected human and economic impact, and will adjust our business model and operations as necessary to provide you with uninterrupted management of your money and customer service.
If there is anything we can do for you at any time, please let us know. I so greatly appreciate the opportunity to be of service to you. Stay heathy.
The information provided here is for general informational purposes only and should not be considered an individualized recommendation or personalized investment advice. Any specific securities or investment strategies mentioned here may not be suitable for everyone. Each investor needs to review an investment strategy for his or her own situation before making any investment decision including whether to retain an investment adviser.
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International investments involve additional risks, which include differences in financial accounting standards, currency fluctuations, geopolitical risk, foreign taxes and regulations, and the potential for illiquid markets. Investing in emerging markets may accentuate these risks.
Fixed income securities are subject to increased loss of principal during periods of rising interest rates. Fixed-income investments are subject to various other risks including changes in credit quality, market valuations, liquidity, prepayments, early redemption, corporate events, tax ramifications and other factors. Lower-rated securities are subject to greater credit risk, default risk, and liquidity risk.